FTP: Shuttersnitch to PhotoShelter transfer times out?

[DaveCornish]

I’m fairly new to Shuttersnitch and I’m having a problem sending images via FTP to PhotoShelter. I’ve copied the log below in the hope that it shows I’m doing something glaringly wrong. Would appreciate any help.
Thanks Dave.

Code: Select all

17:51:35.835 ShutterSnitch v5.1.1 (48738) User since build 48497
Device: iPad8,9, 64-bit, iOS 14.4.1
In-App Purchases: Latest subscription expiration/renewal date: 15 Feb 2022 at 16:06:15
Free memory: 918,994,944
Free disk space: 476,713,828,352
Time: 24 Mar 2021 at 17:51:35
IP: 192.168.1.2
FTP port: 26000
WebDAV port: 8080
Eye-Fi: Enabled (0 cards)
PTP/IP: Auto
Transcend Wi-Fi card transfers: Disabled
Toshiba FlashAir transfers: Disabled
ezShare transfers: Disabled
PQI Air / Air Direct transfers: Disabled
GoPro transfers: Disabled
Panasonic LUMIX LINK transfers: Disabled
Sony DLNA transfers: Disabled
Canon UPnP transfers: Disabled
Fujifilm transfers: Disabled
17:51:35.841 Listening…
17:51:39.127 M-SEARCH: Marco?
17:51:42.216 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:51:42.229 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:51:42.643 M-SEARCH: Marco?
17:51:46.216 M-SEARCH: Marco?
17:51:47.239 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:51:47.253 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:51:49.734 M-SEARCH: Marco?
17:51:53.304 M-SEARCH: Marco?
17:51:56.820 M-SEARCH: Marco?
17:51:57.264 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:51:57.278 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:00.379 M-SEARCH: Marco?
17:52:02.288 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:52:02.300 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:03.894 M-SEARCH: Marco?
17:52:07.422 M-SEARCH: Marco?
17:52:09.537 Starting services
17:52:10.937 M-SEARCH: Marco?
17:52:12.310 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:52:12.324 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:14.443 M-SEARCH: Marco?
17:52:17.333 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:52:17.347 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:17.962 M-SEARCH: Marco?
17:52:21.495 M-SEARCH: Marco?
17:52:25.011 M-SEARCH: Marco?
17:52:27.357 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:52:27.372 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:28.563 M-SEARCH: Marco?
17:52:32.074 M-SEARCH: Marco?
17:52:32.382 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:52:32.384 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:35.609 M-SEARCH: Marco?
17:52:35.816 LocationExport: Sending _Y6A8415.JPG to ftp://photoshelter.com:21/_Y6A8415.JPG (PASV)
17:52:39.122 M-SEARCH: Marco?
17:52:42.389 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:52:42.398 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:42.676 M-SEARCH: Marco?
17:52:46.181 M-SEARCH: Marco?
17:52:47.408 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:52:47.423 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:52:49.738 M-SEARCH: Marco?
17:52:53.250 M-SEARCH: Marco?
17:52:56.804 M-SEARCH: Marco?
17:52:57.433 PTP/IP: 0x1311da080 Device Disconnected with Error: Error Domain=GCDAsyncSocketErrorDomain Code=3 "Attempt to connect to host timed out" UserInfo={NSLocalizedDescription=Attempt to connect to host timed out}
17:52:57.440 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:53:00.319 M-SEARCH: Marco?
17:53:02.791 PTP/IP: 0x1311da080 Device Reconnecting to 192.168.1.1
17:53:02.795 PTP/IP: 0x1311da080 Device Disconnect from 192.168.1.1
17:53:03.826 M-SEARCH: Marco?
17:53:07.333 M-SEARCH: Marco?
433ec06e0588958a9bb3014a5c77658c

[TheBrew]

Hi Dave,

I just tried signing up and uploading a photo, and it worked fine, so at least we know it's possible.

From the log, it looks like you're missing the "ftp" prefix in the host URL. In ShutterSnitch, the Host field of the FTP location should be "ftp.photoshelter.com".

And I assume you've already set up the FTP login details on PhotoShelter? (Green Upload button -> Incoming FTP -> New FTP User -> FTP login credentials).

[DaveCornish]

Thank you so much for the very quick reply. You were completely right, added ftp to host address ( as I should have done) and bingo!
Thanks again, I’m loving Shuttersnitch and this forum is excellent.