DropBox

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DropBox

Postby SimonJacobs » Mon Jun 17, 2019 10:09 am

Hello, hello,

Trying to export to dropbox and I get, 'Not allowed. Try re authenticating'

How do I re authenticate!?

Thanks

SJ
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Re: DropBox

Postby TheBrew » Mon Jun 17, 2019 11:58 am

Hi Simon!

Tap the selection-mode button (checkmark in a circle), tap the share button in the top left-hand corner (arrow going out of a box), tap 'Other Location' for the list of all your locations. Tap 'Edit' and tap your Dropbox location. Then tap the "De-authenticate" button at the bottom. Now you can re-authenticate.
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Re: DropBox

Postby SimonJacobs » Mon Jun 17, 2019 3:39 pm

Thank you

I don’t get a ‘de authenticate’ option, just ‘Authenticate’

On tapping this I get an ‘Error loading app info’ dialog.
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Re: DropBox

Postby TheBrew » Mon Jun 17, 2019 3:59 pm

Hmm. Interesting - that's the Dropbox app giving you that error.

Maybe they've changed something along the way. I'll see if I can reproduce the error here.
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Re: DropBox

Postby TheBrew » Mon Jun 17, 2019 4:05 pm

No problem re-authorizing here (iOS 12.3.1, latest Dropbox and SS version). Just in case your system is wonky try turning your phone completely off and then turning it on again.

I wonder if it's because your phone can't reach the Dropbox servers..

What iOS version are you running, which phone and what version of ShutterSnitch are you using? You can see the version number at the bottom of the ShutterSnitch settings.
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Re: DropBox

Postby SimonJacobs » Mon Jun 17, 2019 5:40 pm

Same as you, all latest versions of iOS, DropBox and SS.
iPhone 6 Plus.

I'll re install Dropbox and see if that helps...
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Re: DropBox

Postby SimonJacobs » Tue Jun 18, 2019 4:09 pm

DropBox reinstalled - all working.
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Re: DropBox

Postby TheBrew » Tue Jun 18, 2019 4:51 pm

Good to hear! Thanks for confirming. :)
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Re: DropBox

Postby BirgerKlaus » Wed Jun 19, 2019 10:49 am

Hi,

be aware that Dropbox adds a only-three-devices-limit for free users. So if you have a free Account this could be a problem, and it seems that every device get its own token with a new authentication.

Greets and have fun!
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