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Your subscription expired

PostPosted: Fri Aug 09, 2019 12:43 am
by Clem
I was just told by ShutterSnitch app, that my subscription expired. Under which circumstances could this happen? I don’t see any reason why a subscription would end after a certain period of time?

Re: Your subscription expired

PostPosted: Fri Aug 09, 2019 9:05 am
by TheBrew
There are a few ways of getting there. The obvious one is if you’ve cancelled the subscription from your App Store account at some time during the subscription cycle, and it’s now run out. You can check up on your subscriptions here.

It can also happen if Apple hasn’t been able to charge the credit card associated with your Apple ID. Could be that it expired or you’ve reached a spending ceiling for the month. I’m sure if you look up the card in your App Store account, it’ll tell you if it’s having issues with it.

If for some reason ShutterSnitch hasn’t been able to retrieve the latest purchase data in the background, you can force it by tapping the Restore button to ask the App Store for the most up-to-date receipt.