Unable to transfer from mobiPro to iPad

Help and ask for help on Eye-Fi related problems

Re: Unable to transfer from mobiPro to iPad

Postby TheBrew » Wed Aug 30, 2017 11:03 am

I wonder if the card is just taking a loooooong time to find other receivers.

The camera is not going to sleep during the 5 minutes, correct?

From your log (sorted by me):

Code: Select all
[00:26] Probing for listener at 192.168.178.1:59278.
[00:52] Probing for listener at 192.168.178.24:59278.
[00:52] Probing for listener at 192.168.178.25:59278.
[00:52] Probing for listener at 192.168.178.26:59278.
[00:52] Probing for listener at 192.168.178.27:59278.
[00:52] Probing for listener at 192.168.178.31:59278.
[00:46] Probing for listener at 192.168.178.32:59278.
[00:46] Probing for listener at 192.168.178.34:59278.
[00:46] Probing for listener at 192.168.178.35:59278.
[00:46] Probing for listener at 192.168.178.36:59278.
[00:46] Probing for listener at 192.168.178.37:59278.
[00:46] Probing for listener at 192.168.178.46:59278.
[00:29] Probing for listener at 192.168.178.49:59278.
[00:46] Probing for listener at 192.168.178.61:59278.
[00:46] Probing for listener at 192.168.178.62:59278.
[00:46] Probing for listener at 192.168.178.63:59278.

That is a pretty remarkable list. Each of those IPs has had a positive hit as a receiver..! And your iPad is 192.168.178.65 (from your last Traffic Inspector post).

Do your devices get a new IP every time they join the network? That could cause quite a bit of head-aches when using an Eye-Fi card. Since it can't expect to just go through 1-5 known IPs, but has to scan through 250 addresses all the time.
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Re: Unable to transfer from mobiPro to iPad

Postby PommeDeTerre » Wed Aug 30, 2017 11:39 am

Yes the cam and iPad are not going to sleep.

I understand what you are writing. The list is that long because that network ("Standleitung") in my private WiFi at home. The TP-Link is just a WiFi access point where only the iPad and eye-fi should connect to.

Yes the devices are always getting a new IP in my private WiFi. I give the iPad a fix address for further testing. But I'm not sure if this can be done on the TP-Link setting (have to check).

I will test again with my private WiFi and wait a longer time now (e.g. 15 minutes).

Then I will post the log file again.

After that I can check the setting on the TP-Link, try again and post logs.

Please stay tune and thank you for your help/investigation so far.

Best,
Christian
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Re: Unable to transfer from mobiPro to iPad

Postby PommeDeTerre » Wed Aug 30, 2017 12:08 pm

Unfortunately no success after 20 minutes waiting.

Device: iPad5,2, 64-bit, iOS 10.3.3 (Christians iPad)
Free memory: 640.221.184
Free disk space: 115.634.982.912
Time: 30.08.2017, 12:41:29

12:41:29.037 Listening…
12:41:29.054 ShutterSnitch version: 3.7.16 (15232)
IP: 192.168.178.65 on network 'StandleitungInDenHimmel'
FTP port: 26000
WebDAV port: 0
Eye-Fi: Enabled (1 card + non-pro-mobi)
PTP/IP: Disabled
Transcend Wi-Fi card transfers: Disabled
Toshiba FlashAir transfers: Disabled
ezShare transfers: Disabled
PQI Air / Air Direct transfers: Disabled
GoPro transfers: Disabled
Panasonic LUMIX LINK transfers: Disabled
Sony DLNA transfers: Disabled
Canon UPnP transfers: Disabled
Fujifilm transfers: Disabled

I cannot find the IP of my iPad in the Keenai log.

I will try again with my TP-Link now.
Attachments
Mobi Card3.log
(63.99 KiB) Downloaded 135 times
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Re: Unable to transfer from mobiPro to iPad

Postby TheBrew » Wed Aug 30, 2017 12:20 pm

PommeDeTerre wrote:But I'm not sure if this can be done on the TP-Link setting (have to check)

The default for the majority of routers is to try and give devices the same IP they had the last time they connected. So I'm guessing you don't have to do anything there.

Do you have the mobi/Keenai app (or whatever it's called these days ;) installed on your iPad - and if so, can the card transfer to that?

I'm not a specialist in reading these logs, so I'm thinking if it doesn't work with the Keenai app, maybe Keenai will be better suited to help find the exact reason. If it works with the Keenai app, it'll work with ShutterSnitch. Since the card has now detected a receiver at that exact IP address.

You say you formatted the card - did you do that using the camera or on a computer? (I think formatting in the camera is the sure way to "reboot" all settings.)
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Re: Unable to transfer from mobiPro to iPad

Postby PommeDeTerre » Wed Aug 30, 2017 12:52 pm

Yes I have the Keenai app installed on my iPad and it's working fine when I configure the direct mode by deleting all networks in the settings.

Now I tried it again with my TP-Link with disabled firewall in the router settings. Again no success. When I also connect my iPhone to the WiFi and go to the settings page of the router, I can see all 3 devices: iPad, iPhone and the eye-fi card.

Logs attached, this time it says "[00:07] None of the 1 configured wireless networks detected among the 4 within range." pretty strange because the router is telling me that it's connected.

Can it be that I configured something wrong in SS or with the Keenai app on my MAC?

I formatted the card with my camera. After inserting it back to the card reader, all settings stayed unchanged / did not get lost.

I do not know how to continue :(
Attachments
Mobi Card4.log
(63.99 KiB) Downloaded 143 times
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Re: Unable to transfer from mobiPro to iPad

Postby TheBrew » Wed Aug 30, 2017 1:29 pm

ShutterSnitch is not even in the picture yet. If you don't see the iPad IP in the card log, the card doesn't know about your iPad when it's on your wireless networks.

When you connect in Direct Mode, it's a different story because any devices connecting will be talking directly to the card.

Am I correct that you can't get the card to transfer to your Keenai app over the regular wi-fi connection?

If so, Keenai will probably be the best people to help you solve that initial connection issue. And once that's fixed, it should also work with ShutterSnitch - if not, that's where I can offer better help. :)
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Re: Unable to transfer from mobiPro to iPad

Postby PommeDeTerre » Wed Aug 30, 2017 2:09 pm

TheBrew wrote:Am I correct that you can't get the card to transfer to your Keenai app over the regular wi-fi connection?


I'm able to transfer pictures via my private WiFi ("Standleitung") - from my cam to my Mac using the Keenai app for Mac.

I'm not able to transfer pictures from my cam to the Keenai app on iOS, only using direct mode. But I'm not sure if this is possible at all?! In the iOS app is also no Wifi configuration possible, so maybe it's only possible to use the app in direct mode?

I also tried it using the TP-Link network, but then I see in the status bar that he wants to upload the pictures first to Keenai cloud. Because the TP-Link has no internet connection this fails. It does not transfer pictures to my Mac if I cancel the upload manually.

Maybe this is the problem? Does the card always wants to upload the pictures first? Do you know how to disable the upload to the cloud? Can I configure the card without logging in to my Keenai account?
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Re: Unable to transfer from mobiPro to iPad

Postby TheBrew » Wed Aug 30, 2017 2:20 pm

You may be on to something there - it's probably the cloud account. I bet it prefers the computer uploads if the computer is around (and then the Keenai app pushes those photos to the cloud later on).

I don't use that software myself, so I don't have any experience with it. But I seem to remember something about someone having the cloud-problems because he was logged into the cloud account in the Keenai app on the computer. Maybe it'll go back to non-cloud if you sign out of the account on your computer. Make sure your card is connected to the card reader at the same time, so the application can update the settings on the card when you sign out.

I'll see if I can find the relevant post on the forum. Give me a moment..
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Re: Unable to transfer from mobiPro to iPad

Postby TheBrew » Wed Aug 30, 2017 2:27 pm

Oh. That old rotting brain. The cloud thing was just keeping a user from getting the card keys. :/

Well, still, cloud uploads could very well be the issue. See if you can turn it off in the Keenai settings.
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Re: Unable to transfer from mobiPro to iPad

Postby PommeDeTerre » Wed Aug 30, 2017 7:07 pm

Here is what I did so far:
- Log off from my Keenai account in the Keenai Mac app
- Delete wifi network information in the card configuration
- format card using my cam
- start Keenai configuration wizard (Mac), activate card (with code), shoot a few photos, wait until Mac receive them, insert card in USB card reader and configure local wifi network
- deinstall SS, Keenai app and the Keenai profile on my iPad
- install SS again
- select "Eyefi mobi / mobiPRO" in the setup guide - click done
- open SS-Link which I mailed to my iPad: shuttersnitch://?setKey=#######################&forMAC=00-18-56-71-da-00
- SS is open and says "Eye-Fi Card Upload key added" - hit Ok
- enable Traffic Inspector (don't change anything else in the settings), create new collection and wait
- start cam and take a few pictures (>5) and wait

Did I do anything wrong? Do I have to make any other settings? Do I need the profile on my iPad or anything else?

I will wait for > 30 minutes now and hope that pictures will arrive.
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