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Reproducible crashes

PostPosted: Wed May 28, 2014 6:36 am
by Keith
I've become totally reliant on Shuttersnitch backup as part of my workflow. Have had it working on a Mac Mini (Headless) for quite some time and things just work. However that's all stopped just recently.

version 1.2.7 of Shuttersnitch backup. Connecting to an iPad 2 running Shuttersnitch 3.1.4.

Logged on to the iMac I can watch Shuttersnitch backup detect the iPad and commence backup, and then it crashes. It fetches about 1 photo each time. Searching the console for Shuttersnitch backup related entries yields

May 28 06:29:24 PPC-Mini-01.local ShutterSnitch Backup[885]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
May 28 06:30:22 PPC-Mini-01.local ShutterSnitch Backup[885]: Get updates from PPC iPad
May 28 06:30:23 PPC-Mini-01.local SubmitDiagInfo[892]: Submitted crash report: file://localhost/Users/keith_gould/Libr ... i-01.crash
May 28 06:30:25 PPC-Mini-01 com.apple.launchd.peruser.501[181] ([0x0-0x17f17f].com.2ndnature.ShutterSnitch-Backup[885]): Job appears to have crashed: Abort trap: 6
May 28 06:30:25 PPC-Mini-01.local ReportCrash[901]: Saved crash report for ShutterSnitch Backup[885] version 1.2.7 (1.2.7) to /Users/keith_gould/Library/Logs/DiagnosticReports/ShutterSnitch Backup_2014-05-28-063025_PPC-Mini-01.crash
May 28 06:30:26 PPC-Mini-01.local SubmitDiagInfo[892]: Submitted crash report: file://localhost/Users/keith_gould/Libr ... i-01.crash
May 28 06:30:27 PPC-Mini-01.local SubmitDiagInfo[892]: Submitted crash report: file://localhost/Users/keith_gould/Libr ... i-01.crash

Crash Report enclosed
ShutterSnitch Backup_2014-05-28-063025_PPC-Mini-01.crash
Most recent crash report
(40.07 KiB) Downloaded 233 times

Re: Reproducible crashes

PostPosted: Wed May 28, 2014 8:57 am
by TheBrew
Thanks for the information.

While you wait for me to track down the issue, you can get the earlier version here. Just double click it to unzip, make sure version 1.2.7 is not running, drag the old version into your Applications folder, and run it.

Re: Reproducible crashes

PostPosted: Wed May 28, 2014 10:30 am
by TheBrew
OK, the latest 1.2.8 should fix the crashes - just click the icon in the status bar and "Check for application updates".

Thank you so much for reporting it. (And sorry for the inconvenience..)

Re: Reproducible crashes

PostPosted: Wed May 28, 2014 2:09 pm
by Keith
Many thanks. Serious kudos for the rapid fix and no need at all to apologise. I'm really very impressed that you act so fast, shutter snitch and backup have become invaluable parts of my workflow. I think I might also have had some sort of issue with superuser password (which I have reset). All is now working fine.