Tethered / Wired Connection to iPad Pro

Help and ask for help on your Canon wireless file transmitter

Tethered / Wired Connection to iPad Pro

Postby jchick » Thu Aug 22, 2019 4:04 pm

Howdy! Brand new Shuttersnitch user here. Love it!! But I am having problems connecting my 1Dx Mark II to my iPad Pro 11 via ethernet cord & adapter. I had it working once before but I can't figure out what settings changed or what I am doing wrong now. I know initially it took a while for the camera to connect to the iPad but now the camera stays on the Start Smartphone App screen. The lan indicator light keeps flashing green but no connection is made. I let it search for 5 minutes but nothing. Here is my process on the 1Dx Mark II connection wizard

Connection Wizard
Comm method - Smartphone
LAN Type - Wired
IP Address Set - Manual Setting
IP Address - 10.30.29.221 (provided in collection in Shuttersnitch)
Subnet Mask - 255.255.192.0
Gateway - Disable
IP security - Disable
Waiting to Connect
Message reads - Start dedicated app on the smartphone
IP address - 10.30.29.221 (which matches IP address in Shuttersnitch)
MAC address - 60:12:8B:82:0E:B0

I open Shuttersnitch and create a collection and open it.
Then wait and nothing happens.

When I had this running at one point it was fabulous. I immediately saw the usefulness of it and how I could incorporate it into my workflow. I really want this to work again!

Thanks!

Here is the Traffic Log -

10:58:46.138 ShutterSnitch v4.7.7 (44619) User since version 42603
Device: iPad8,1, 64-bit, iOS 12.4
In-App Purchases: Latest subscription expiration/renewal date: Aug 29, 2019 at 12:08:43 PM
Free memory: 210,026,496
Free disk space: 141,695,729,664
Time: Aug 22, 2019 at 10:58:46 AM
IP: 10.30.29.221 on network 'gscampus'
FTP port: 26000
WebDAV port: 8080
Eye-Fi: Disabled (0 cards)
PTP/IP: Auto
Transcend Wi-Fi card transfers: Disabled
Toshiba FlashAir transfers: Disabled
ezShare transfers: Disabled
PQI Air / Air Direct transfers: Disabled
GoPro transfers: Disabled
Panasonic LUMIX LINK transfers: Disabled
Sony DLNA transfers: Disabled
Canon UPnP transfers: Disabled
Fujifilm transfers: Disabled
10:58:46.142 Listening…
10:58:46.146 Starting services
10:58:47.214 Started WebDAV server on port 8080
10:58:47.220 PTP/IP: Advertising that we're free.
10:58:47.224 PTP/IP: Marco?
10:58:50.729 PTP/IP: Marco?
10:58:55.541 PTP/IP: Marco?
10:58:59.050 PTP/IP: Marco?
994ff4cba2470bd28e3faadeab45704e
jchick
 
Posts: 19
Joined: Thu Aug 22, 2019 3:35 pm

Re: Tethered / Wired Connection to iPad Pro

Postby TheBrew » Thu Aug 22, 2019 4:34 pm

First, I don't have a 1Dx Mk2, so bear with my shooting in the dark.. :)

Two things have my spidey senses tingling:

1. You say:
Message reads - Start dedicated app on the smartphone
IP address - 10.30.29.221 (which matches IP address in Shuttersnitch)
MAC address - 60:12:8B:82:0E:B0

This sounds to me like it's info about *the camera*, not what it's trying to connect to. IP addresses are like unique telephone numbers on a network. It's important that each participant has a unique number; if they're the same they'll just be talking to themselves. And the one you see when you enter a collection in ShutterSnitch is the number your iOS device has (and therefore the FTP server your camera should connect to).
Maybe I'm wrong about that info on the screen.. Maybe it *is* the remote device it wants to connect to. It's just weird that it would display the camera's MAC address too.. Hm. But it could be related to the second weirdness:

2. Communication method: Smartphone. Hmm.. I didn't know the 1Dx knew about smartphones? If it does, cool, but for further troubleshooting, it's very important we get that straight. I'd assume you'd have to pick a "FTP" / "FTP server" method instead? It would be nice if you could avoid that. But as I said, we need to get this one right from the get go.

Which communication method options do you have?
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Re: Tethered / Wired Connection to iPad Pro

Postby jchick » Thu Aug 22, 2019 4:57 pm

Update....I got it working!
I was using the given IP address from Shuttersnitch, which was my wifi IP address. I went to settings and tapped ethernet and used the IP address there (192.168.0.2) as a guide. I changed the last number of the IP address in my camera to 192.168.0.3 from the iPad IP and it connected. I also changed the subnet mask to 255.255.255.0.

Here are the settings as of now.

Connection Wizard
Comm method - Smartphone
LAN Type - Wired
IP Address Set - Manual Setting
IP Address - 192.168.0.3
Subnet Mask - 255.255.255.0
Gateway - Disable
IP security - Disable
Waiting to Connect
Message reads - Start dedicated app on the smartphone
IP address - 192.168.0.3
MAC address - 60:12:8B:82:0E:B0

So now there is a new issue. When I am connected to Shuttersnitch, my wifi will no longer work. When the iPad automatically reconnects to the wifi, it disconnects the camera. I tried adding the wireless network while the camera is connected and nothing has changed.
jchick
 
Posts: 19
Joined: Thu Aug 22, 2019 3:35 pm

Re: Tethered / Wired Connection to iPad Pro

Postby NickC » Thu Aug 22, 2019 5:10 pm

Hi jchick. I've been using SS with my 1dx2 for forever, so i might be able to help. I have a few questions:

- do you need to be hardwired? I bring my own router and use the wifi so im not tethered to anything.
- i'd definitely do FTP vs smartphone. it seems faster, and connects rock solid every time. And it seems to be lighter on the battery of the camera. I also set the power saving feature on the 1dx2 to disable so it maintains the connection even though you havent been shooting for a while. makes the initial transfer happen instantly after a lull in shooting.
- like i mentioend above, having your own router will also save on battery on the camera, and increase your range and speed immensely, since the network isnt being generated by the camera, but rather the router. When the ipad is connected to your personal wifi, it most likely will not have an internet connection when you're in the field, since your router is not connect ed to the internet. (unless you're at your home, or connecting to a wifi network that HAS internet), but i dont trust using those because you never know what ports and traffic is being blocked, so the whole setup might not work, hence why i bring my own router)
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Re: Tethered / Wired Connection to iPad Pro

Postby jchick » Thu Aug 22, 2019 6:20 pm

NickC - I would love to be wireless but I dont know how to do the wireless outer set up. I have a HooToo tripMate Nano Travel Router - https://www.amazon.com/HooToo-Wireless- ... B00HZWOQZ6
I am not exactly sure what to do with it though. Any chance you could post the steps I need to take to get that working? I am begging my boss to order me the WFT E8A. Fingers crossed!

FTP 1st try -
Connection Wizard
Comm method - FTP Trans.
LAN Type - Wired
IP Address Set - Manual Setting
IP Address - 10.30.29.222
Subnet Mask - 255.255.255.0
Gateway - Disable
DNS Adress Disable
IP security - Disable
FTP MODE - FTP
FTP Server -
Address Setting - 192.168.0.2 (IP address on iPad LAN settings)
Port Number setting - 26000
Passive Mode Disabled
Proxy Server Disabled
Login method
Login Password - Username - supersnitch username & password
Target folder-
Root folder
Error 41 - Cannot Connect to FTP

FTP 2nd try
Changed FTP Server address to one provided by Shuttersnitch in collection.
Still error 41 - cannot connect to FTP server

TheBrew - I have FTP, EOSUtility, WFT and Smartphone comm settings
jchick
 
Posts: 19
Joined: Thu Aug 22, 2019 3:35 pm

Re: Tethered / Wired Connection to iPad Pro

Postby TheBrew » Thu Aug 22, 2019 6:31 pm

jchick wrote:FTP 1st try -
Connection Wizard
Comm method - FTP Trans.
LAN Type - Wired
IP Address Set - Manual Setting
IP Address - 10.30.29.222
Subnet Mask - 255.255.255.0
Gateway - Disable
DNS Adress Disable
IP security - Disable
FTP MODE - FTP
FTP Server -
Address Setting - 192.168.0.2 (IP address on iPad LAN settings)
Port Number setting - 26000
Passive Mode Disabled
Proxy Server Disabled
Login method
Login Password - Username - supersnitch username & password
Target folder-
Root folder
Error 41 - Cannot Connect to FTP

FTP 2nd try
Changed FTP Server address to one provided by Shuttersnitch in collection.
Still error 41 - cannot connect to FTP server

TheBrew - I have FTP, EOSUtility, WFT and Smartphone comm settings

"FTP Trans" is the one to stick with!

Change the "10.30.29.222" to "192.168.0.1". And while trying to get things to work, have the Traffic Inspector in ShutterSnitch turned on in case that'll show you some error messages.
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Location: Denmark

Re: Tethered / Wired Connection to iPad Pro

Postby jchick » Thu Aug 22, 2019 6:38 pm

TheBrew - Changed the IP address like you asked but no joy. The IP listed in the Collection is 10.30.29.221.

13:36:04.212 ShutterSnitch v4.7.8 (45049) User since version 42603
Device: iPad8,1, 64-bit, iOS 12.4
In-App Purchases: Latest subscription expiration/renewal date: Aug 29, 2019 at 12:08:43 PM
Free memory: 515,932,160
Free disk space: 141,717,745,664
Time: Aug 22, 2019 at 1:36:04 PM
IP: 10.30.29.221 on network 'gscampus'
FTP port: 26000
WebDAV port: 8080
Eye-Fi: Disabled (0 cards)
PTP/IP: Disabled
Transcend Wi-Fi card transfers: Disabled
Toshiba FlashAir transfers: Disabled
ezShare transfers: Disabled
PQI Air / Air Direct transfers: Disabled
GoPro transfers: Disabled
Panasonic LUMIX LINK transfers: Disabled
Sony DLNA transfers: Disabled
Canon UPnP transfers: Disabled
Fujifilm transfers: Disabled
13:36:04.216 Listening…
13:36:04.219 Starting services
13:36:05.284 Started WebDAV server on port 8080
7b19a7c6937baf7c3042ac44ed034268
jchick
 
Posts: 19
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Re: Tethered / Wired Connection to iPad Pro

Postby TheBrew » Thu Aug 22, 2019 6:48 pm

jchick wrote:TheBrew - Changed the IP address like you asked but no joy. The IP listed in the Collection is 10.30.29.221.

13:36:04.212 ShutterSnitch v4.7.8 (45049) User since version 42603
Device: iPad8,1, 64-bit, iOS 12.4
In-App Purchases: Latest subscription expiration/renewal date: Aug 29, 2019 at 12:08:43 PM
Free memory: 515,932,160
Free disk space: 141,717,745,664
Time: Aug 22, 2019 at 1:36:04 PM
IP: 10.30.29.221 on network 'gscampus'
FTP port: 26000
WebDAV port: 8080
Eye-Fi: Disabled (0 cards)
PTP/IP: Disabled
Transcend Wi-Fi card transfers: Disabled
Toshiba FlashAir transfers: Disabled
ezShare transfers: Disabled
PQI Air / Air Direct transfers: Disabled
GoPro transfers: Disabled
Panasonic LUMIX LINK transfers: Disabled
Sony DLNA transfers: Disabled
Canon UPnP transfers: Disabled
Fujifilm transfers: Disabled
13:36:04.216 Listening…
13:36:04.219 Starting services
13:36:05.284 Started WebDAV server on port 8080
7b19a7c6937baf7c3042ac44ed034268

Oh I think I've misunderstood how you're set up. It's the manual IP setting that had me confused..

Both your camera and your iPad are connected to your local wi-fi (named 'gscampus'), correct?
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Re: Tethered / Wired Connection to iPad Pro

Postby jchick » Thu Aug 22, 2019 6:52 pm

The camera is connected to the iPad via ethernet. Is that what you mean? The iPad will connect to the wireless network but as soon as the camera is connected to shuttersnitch the iPad disconnect from the wireless network.
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Posts: 19
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Re: Tethered / Wired Connection to iPad Pro

Postby TheBrew » Thu Aug 22, 2019 6:55 pm

jchick wrote:The camera is connected to the iPad via ethernet. Is that what you mean? The iPad will connect to the wireless network but as soon as the camera is connected to shuttersnitch the iPad disconnect from the wireless network.

See that's where I'm confused :) How do you connect the camera to the iPad? Via an ethernet adapter into the Lightning port?
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