Failing to open

Bugreports = Bugfixes

Failing to open

Postby Cloughie » Mon Oct 30, 2017 7:20 pm

Hi
I had problems with the app Saturday, as i tried to open it the app kept shutting down on its own

Using IOS 10.3.3 on iPhone- Canon 1dx with wifi transmitter


Thanks Huw
Attachments
app.txt
(52.55 KiB) Downloaded 102 times
Cloughie
 
Posts: 16
Joined: Wed Aug 23, 2017 7:51 am

Re: Failing to open

Postby TheBrew » Mon Oct 30, 2017 7:42 pm

Do you still have this issue?
Support the development of ShutterSnitch: Rate/review it in iTunes, Tweet about it, make Youtube videos, blog about it.. Get the word out.
TheBrew
The Developer
 
Posts: 4592
Joined: Wed May 05, 2010 8:48 pm
Location: Denmark

Re: Failing to open

Postby TheBrew » Mon Oct 30, 2017 9:32 pm

Thank you very much for reporting this one. It's fixed in the next version.

If you're still experiencing it, here's how to resolve it:

1. Open Safari on your device and type this into the address bar:
Code: Select all
shuttersnitch://?debug=noshow

That'll open ShutterSnitch and show you a blank browser (don't worry, your files are still there, it's just opened in "Safe Mode").
2. Tap back to the collection overview.
3. Press the Home button to exit to the home screen.
4. Double-click the Home button and swipe up on the ShutterSnitch app preview screen, so it goes away (closing the app).

You can now open ShutterSnitch again and you're back to regular mode.
Support the development of ShutterSnitch: Rate/review it in iTunes, Tweet about it, make Youtube videos, blog about it.. Get the word out.
TheBrew
The Developer
 
Posts: 4592
Joined: Wed May 05, 2010 8:48 pm
Location: Denmark

Re: Failing to open

Postby Cloughie » Tue Oct 31, 2017 7:49 am

Thanks i have not used it since Sunday and after reinstalling it for the third time i have not tried it since.

I followed your instructions, typing in shuttersnitch://?debug=noshow, when i opened the app it took me to my collections page not safe mode, I could see the images, not a black screen as expected.

Have i missed something


Huw
Cloughie
 
Posts: 16
Joined: Wed Aug 23, 2017 7:51 am

Re: Failing to open

Postby TheBrew » Tue Oct 31, 2017 9:04 am

Then I guess it resolved itself in another way. The step-by-step instructions were just to get you past the crash.
Support the development of ShutterSnitch: Rate/review it in iTunes, Tweet about it, make Youtube videos, blog about it.. Get the word out.
TheBrew
The Developer
 
Posts: 4592
Joined: Wed May 05, 2010 8:48 pm
Location: Denmark


Return to Bugs

Who is online

Users browsing this forum: No registered users and 3 guests

cron