Creation Time Offset Problem

Bugreports = Bugfixes

Re: Creation Time Offset Problem

Postby mjterrill » Fri Jan 10, 2020 11:38 am

I am getting the same result with that file.

File Name _MT28371_iptc.JPG

Ingested 01/10/2020 02:22:20 AM PST (This is correct for the time that our server received the file in New York.)

Camera Time 2020:01:06 05:53:24 (UTC) UTC) (This is the correct camera capture time.)

Created 01/05/2020 10:03:24 PM (This is 7 Hours, 56 minutes off from the capture time)

Attached is the way Photo Mechanic and Photoshop sees the file times in the untouched version of _MT28371. Again, the correct capture time is 2020:01:06 05:53:24. There is clearly something going on here beyond our server system and ShutterSnitch but I can't imagine what. I also have a Canon file that is showing the same problem.
Attachments
Screen Shot 2020-01-10 at 2.31.18 AM.png
Screen Shot 2020-01-10 at 2.31.18 AM.png (73.22 KiB) Viewed 559 times
Screen Shot 2020-01-10 at 2.30.50 AM.png
Screen Shot 2020-01-10 at 2.30.50 AM.png (71.54 KiB) Viewed 559 times
Screen Shot 2020-01-10 at 2.30.31 AM.png
Screen Shot 2020-01-10 at 2.30.31 AM.png (57.68 KiB) Viewed 559 times
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Re: Creation Time Offset Problem

Postby TheBrew » Fri Jan 10, 2020 12:10 pm

How about this one?
Attachments
_MT28371_iptc2.JPG
_MT28371_iptc2.JPG (9.58 MiB) Viewed 559 times
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Re: Creation Time Offset Problem

Postby TheBrew » Fri Jan 10, 2020 12:21 pm

Actually, this is the one I'd like to have work. Fingers crossed. (But I'd like to hear the verdict for both :)
Attachments
_MT28371_iptc3.JPG
_MT28371_iptc3.JPG (9.58 MiB) Viewed 559 times
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Re: Creation Time Offset Problem

Postby mjterrill » Sat Jan 11, 2020 10:53 am

Nicely done! They are both correct.

File Name MT28371_iptc2.JPG
Ingested 01/11/2020 01:40:41 AM PST
Camera Time 20200106 055324 *(no timezone)* (UTC)
Created 01/06/2020 05:53:24 AM

File Name MT28371_iptc3.JPG
Ingested 01/11/2020 01:41:02 AM PST
Camera Time 20200106 055324 *(no timezone)* (UTC)
Created 01/06/2020 05:53:24 AM

Also, I found out that our server was taking the information from the IPTC instead of the EXIF. They are also working on a fix. Do you know when the next build might be released?

On a different note, vertical files are not being presented properly when they go through ShutterSnitch either. Again, I am not sure if this is a server problem or a ShutterSnitch problem. I recall seeing another thread about this where resizing the image fixes it. Is this correct? Also, is there a way to compress files in ShutterSnitch instead of resizing them. They are going out at 10 or 12 megs and we would like them to go out at 3 or 4. Is this possible?

Many thanks again.
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Re: Creation Time Offset Problem

Postby TheBrew » Sat Jan 11, 2020 11:37 am

Wonderful! I'll be submitting the new version to Apple today and then it's a question of how fast they approve it. So hopefully within the coming days unless they reject it for some reason.

Yes, it's known that some web services don't honor the Exif orientation in the file and therefore just show photos with a different than camera-flat-on-the-table-orientation wrong. As you say, the fix is to add a pre-processing step to resize to max 10000. Then ShutterSnitch will keep the full size of the photo, but render a new JPEG with a "flat" orientation.

When you resize, ShutterSnitch will use the quality set in the "JPEG recompression quality" setting. The default is 70 and should turn your 10MB file into a 1.5MB one. If you pick 80, it'll be around 2MB.
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Re: Creation Time Offset Problem

Postby mjterrill » Sat Jan 11, 2020 12:11 pm

Many thanks again for all the help! Hopefully after a little more testing, the AP will buy a bunch of these licenses. It's a great little piece of software.

One other question. Photo Mechanic is able to pull a date from the camera file and apply it to a caption with a code like this {dow}, {monthnameap} {day}, {yr4}. Is there a way to do this in ShutterSnitch?
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Re: Creation Time Offset Problem

Postby TheBrew » Sat Jan 11, 2020 1:00 pm

Thank you for helping me track down this bug!

Yes, you can add the capture time to the caption by tapping the Token button above the keyboard (XX) and pick Capture Time.

You may also find the hidden power user features interesting (includes info on date formatting).
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Re: Creation Time Offset Problem

Postby mjterrill » Sat Jan 11, 2020 1:34 pm

Thanks so much! Great work!
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Re: Creation Time Offset Problem

Postby TheBrew » Sat Jan 11, 2020 4:38 pm

Thanks :) You're welcome.

I've submitted version 4.8 now - with a last-minute edit to the metadata handling.. So just to be completely sure it didn't blow everything up: Could you verify that the attached file still checks out on upload?
Attachments
_MT28371_final.JPG
_MT28371_final.JPG (9.58 MiB) Viewed 552 times
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Re: Creation Time Offset Problem

Postby TheBrew » Sat Jan 11, 2020 5:27 pm

Whoa, sweet Jeebus, they already approved it! So it should show up in your updates shortly.. I hope that last edit didn’t break anything then. :)
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